Privacy Policy
This Privacy Policy explains how ZOLANZO LTD (“ZOLANZO”) collects and uses information when you use zolanzo.com and related apps.
Information we collect
Account data: name, email address, PIN (stored so we can authenticate you; we do not display it), role (earner, hirer, or staff), organization membership, and profile preferences.
Use data: sessions, device and security signals, campaign and task activity, submissions and evidence you upload, review decisions, wallet and withdrawal requests, and support messages you send us.
Optional data: phone number when you verify it, connected social or work accounts you choose to link, and identity-verification status when that check is required for a feature.
How we use it
We use this information to create and secure your account, run the marketplace, review work, operate wallets and escrow, prevent fraud, send transactional email (such as verification codes), and answer support requests.
We do not sell your personal information. We do not use your PIN or verification codes for marketing.
Who we share it with
Infrastructure providers that host the product (including our database and authentication platform), email delivery, and — when a feature needs it — SMS or identity-verification partners. They process data on our instructions.
Hirers see work you submit on their campaigns. Earners see campaign details the hirer published. We may disclose information if the law requires it or to protect users and the platform.
Retention and security
We keep account, ledger, and submission records for as long as needed to operate ZOLANZO, resolve disputes, and meet legal duties, then delete or anonymise them when those needs end.
Access is restricted by role. You should keep your email and PIN private and use Forgot PIN if you lose access.
Your choices
You can update profile and preference fields in the app. You can request access, correction, or deletion of personal data by emailing the official address on this page, subject to records we must keep for finance, fraud, or law.
Transactional mail (verification, PIN reset, security) is required to run the account. You can control other notification preferences in the product when those settings are available.
Contact
Privacy questions go to the official ZOLANZO contact details on this page.
